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Care & Repair

Moissanite does not need special chemistry. It needs the film of soap and skin oil removed from the underside of the stone, which is where light enters and exits.
Once a month is enough for most people. If you wear hand cream daily, twice a month.
Rhodium on white gold wears at the shank and the prong tips first. When you see a warmer tone at the edges, it is time to re-plate — typically every 12–24 months on a daily-wear ring. Re-plating is a bench service, not a home fix.
Once a month, run a fingernail along the prongs. If a tip catches, stop wearing the ring and have it re-tipped. A lifted prong is how stones get lost.
Store pieces separately, or in a lined box with dividers. Moissanite at 9.25 will scratch gold and silver if rings are piled together, and it will scratch other stones below 9.
Loose stone, bent shank, worn prongs, plating gone at the edge, a stone that looks hazy after cleaning. Our repair service covers all of these; quality issues in the first 30 days are free.