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Email, WhatsApp and the workshop address. We answer Monday to Friday, 9:00–18:00 EST.
One desk handles both customer orders and wholesale enquiries, so nothing gets lost between departments. Email is best for anything with a photo attached; WhatsApp is faster for short questions.
| Customer service | service@holycome.com |
|---|---|
| Business & wholesale | business.holycome@gmail.com |
| +86 180 7807 9070 | |
| Hours | Monday–Friday, 9:00 AM – 6:00 PM EST |
| Workshop | Jewelry E-Commerce Building, Wuzhou, Guangxi 543000, China |
| Registered office (US) | Wilmington, North Carolina, United States |
Email is answered within 24–48 hours during business hours. Quotes take longer because they are written by the design desk rather than templated — typically one business day. If something is urgent, put “URGENT” in the subject and message WhatsApp as well.
Buyers and press are welcome at the Wuzhou showroom by appointment. Please email at least three working days ahead so we can have the relevant samples on the bench.
Last updated November 5, 2026. Something out of date or unclear? Tell us — we correct these pages.